Clear engagement models, scoped to your needs
We work in a way that fits the problem in front of you — starting small, staying transparent, and scaling only where it makes sense. Here's how we engage.
Business IT support plans
Fixed monthly packages with clear pricing — help desk, device management, Microsoft 365, and security handled by one accountable Oklahoma team.
Silvertree Assist
Reliable IT help when something breaks.
$495/month
Includes support for up to 5 users
+$99/month per additional user
- Remote business-hours help desk (M–F, 8am–5pm CT)
- Microsoft 365 end-user support
- Basic device monitoring
- 30-minute response target for qualifying urgent requests
- Easy to understand answers - no translation required
- No long-term managed-IT commitment required
Silvertree Managed
Stop managing IT yourself.
$745/month
Includes support for up to 5 users
+$149/month per additional user
- Everything in Assist
- Proactive device monitoring & patch management
- Microsoft 365 administration
- Managed endpoint security
- Backup monitoring*
- Basic security reporting
- Regular technology review
Apply your $495 one-time Technology Health Snapshot toward onboarding when you enroll in Silvertree Managed or Secure within 30 days.
Silvertree Secure
Managed IT with security watching around the clock.
$995/month
Includes support for up to 5 users
+$199/month per additional user
- Everything in Managed
- 24/7 managed security monitoring
- Identity protection
- Enhanced endpoint protection
- Enhanced security reporting
- Regular technology & security review
Apply your $495 one-time Technology Health Snapshot toward onboarding when you enroll in Silvertree Managed or Secure within 30 days.
Microsoft 365 licensing, backup services, hardware, projects, onsite service, and certain third-party security products may be billed separately depending on your environment. See the full plan comparison →
Technology Health Assessment
Our most popular starting point — a fixed-price review with a health score, your top risks and opportunities, and a prioritized 30/90-day and 12-month action plan.
Basic
$495 one-time
A high-level review across all core areas — the easiest way to get a clear baseline and know what to fix first.
Start An AssessmentExpanded
$995 one-time
A broader diagnostic with deeper evidence and selected configuration review — built for growing or more complex environments.
Choose ExpandedComprehensive
Starting at $1,995
Custom technical and business validation for multi-location, regulated, or higher-complexity needs.
Request a Custom ScopeRemediation, implementation, and ongoing advisory are separately scoped based on the findings and your business needs — you'll always see the scope before work begins. View a sample report
Engagement models
Technology Health Assessment
A fixed-scope diagnostic to clarify risk, priorities, and next steps.
Best for
Leaders who want a clear, objective picture before committing to a larger initiative.
What's included
- Structured discovery with key stakeholders
- Current-state review of systems, risk, and spend
- Prioritized findings and recommendations
- Executive summary you can share internally
Pricing model
Fixed-scope, flat fee
A clear roadmap of priorities and a confident next step.
Project-Based Engagement
Defined-scope projects with clear deliverables and a fixed timeline.
Best for
A specific initiative — a roadmap, modernization plan, integration, or vendor selection.
What's included
- Scoped plan with deliverables and milestones
- Project leadership and vendor coordination
- Regular reporting and risk management
- Defined start and finish
Pricing model
Project-based, scoped after assessment
A finished initiative that delivers the value it set out to.
Fractional CTO / Advisory Retainer
Ongoing executive technology leadership on a monthly basis.
Best for
Organizations that need continuous senior guidance without a full-time hire.
What's included
- Strategic technology advisory to leadership
- Oversight of key initiatives and vendors
- Mentoring for internal IT staff
- Leadership-level reporting
Pricing model
Monthly retainer, scaled to your needs
A trusted advisor at the table and steadier technology decisions.
Focused Assessments
Targeted diagnostics for cybersecurity, AI readiness, or technology strategy.
Best for
A specific concern you want evaluated quickly and practically.
What's included
- Focused review of one area (e.g., security or AI)
- Risk and opportunity findings
- Prioritized, practical recommendations
- Clear next-step options
Pricing model
Fixed-scope, flat fee
Clarity and a prioritized plan for one important area.
Transparent, right-sized, and honest
Every business is different, so we scope engagements after we understand your needs. You'll always know what you're getting and why.
Transparent scoping
We scope engagements after we understand your needs — so the plan and the price fit the work, with no surprises.
Right-sized engagements
Start small with an assessment, then expand only where it makes sense. You're never locked into more than you need.
No overpromising
We commit to supportable outcomes and clear deliverables — not guarantees we can't stand behind.
Common questions about working together
How much does an engagement cost?
Cost depends on scope. Most clients start with a fixed-scope Technology Health Assessment, which gives us both a clear understanding of your needs before any larger investment. We provide transparent pricing once scope is defined.
Do I have to commit to a long contract?
No. Assessments and projects are fixed-scope with a defined start and finish. Ongoing advisory is a monthly retainer you can scale or pause as your needs change.
What's the best way to start?
A Technology Health Assessment is the lowest-risk first step. It clarifies your priorities and gives you a roadmap — whether or not you continue working with us.
Can you work with our existing IT team or provider?
Yes. We frequently advise alongside internal IT staff and existing providers, bringing strategic direction and oversight without replacing what already works.
Start with a low-risk first step
A Technology Health Assessment gives you a clear roadmap of priorities — whether or not you continue working with us. Starting at $495.